Enquiries are not bookings
Sending an enquiry through the site or by direct email does not create a confirmed booking. It is a request for availability and further information.
Confirmation in writing
A place should only be treated as confirmed when Celtic Viking Tours issues written confirmation covering the departure, route outline, price, and the applicable payment conditions.
Itinerary and inclusions
The public website presents a sample route designed to show the style of the experience. The exact itinerary, timing, transport, named entries, meals, accommodation, and other inclusions depend on the confirmed departure and should be set out in writing before booking.
Operational changes
Routes or activities may need to change because of weather, local access restrictions, safety considerations, supplier availability, or seasonal conditions. Where possible, suitable alternatives should be offered.
Guest responsibilities
- Provide accurate contact information when enquiring or booking.
- Tell the operator about accessibility, dietary, or health issues relevant to the trip.
- Check that the route and pace are suitable before confirming.
- Arrange any appropriate travel insurance, transport to the start point, and personal travel documents.
Payments, cancellations, and transfers
The site does not take payment online. Deposit requirements, balance deadlines, cancellation terms, and any transfer options should be supplied in writing before payment is requested.
Contact
Questions about a proposed or confirmed departure can be sent to [email protected].